Privacy Policy
At Nakhra Nation, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
- Name and if we need your contact information (email, whatsapp phone number)
- Shipping address and billing details (like how much amount you pay)
- Order history and customer support communication
2. How We Use Your Information
- To fulfill your orders and provide customer service
- To send transactional emails and shipping updates
- To improve our website, products, and user experience
- To comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with third parties only when necessary to fulfill your order (e.g., payment processors, shipping partners) or when legally required.
4. Order Inquiries & Payments
All product inquiries and orders are handled through WhatsApp. When a customer shows interest in a product, they can contact us directly via WhatsApp for more details, customization options (if any), availability, and final pricing.
Once the details are confirmed, we share payment instructions through WhatsApp. Payments are typically processed via secure UPI, bank transfer, or other agreed methods. We do not currently have an online cart or checkout system integrated into our website.
Please ensure you confirm product details and pricing with us before making any payment. All transactions are final as we do not offer returns or refunds.
5. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
7. Return & Refund Policy
Please note: We currently do not offer any return, exchange, or refund policy. All sales are final.
8. Your Rights
You have the right to access, correct, or delete your personal information. To do so, please contact us at +91 8275106296 support@nakhranation.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Please review this page periodically for changes.
10. Contact Us
If you have any questions about this policy, please reach out to us at support@nakhranation.com.